Privacy Policy

01Scope of the Policy

This Privacy Policy applies to:

• DST websites, including spacerigs.ai, digitalsigntech.net, printheaddoctor.com, PrintHeadTester.com, easytag.ai, easytag.net, wimeter.ai, wi-meter.com, and any future DST websites.
• DST products, applications and services, including Print Head Doctor, Print Head Tester, Easytag, WiMeter, and any future DST products or services.

02Information We Collect

a. Personal Information

DST collects the following personal data, depending on the services you use:

• Name, email address, phone number, and company name.
• Payment details (e.g., credit card information).
• Shipment data, including customer names, shipping addresses, and shipment-related documents (e.g., invoices, quotes, and purchase orders).
• Additional details like energy usage data (WiMeter) or shipment details (Easytag).

b. Automatically Collected Information

We collect:

• IP address, browser type, operating system, and device details.
• Usage data, such as pages viewed and actions taken on our websites and applications.

c. Data from Third-Party Services

DST integrates with platforms such as:

• ShipStation, QuickBooks: Order and shipment data.
• Evernote: For backup purposes (Easytag).
• Payment processors: For transaction processing.

d. Cookies and Tracking

On some DST websites, DST uses persistent and session cookies to:

• Track website usage.
• Store user preferences and shopping cart contents.

You can manage cookies through your browser settings. The spacerigs.ai website analytics are cookie-free (see section 03).

03Space Rigs Systems and spacerigs.ai

a. Your data on your Space Rig

• Documents, emails, knowledge base content and conversation history are stored on the Space Rig at your office or home. DST does not host this content, and does not receive copies of it in normal operation.
• You remain the owner and controller of all data stored on your Space Rig.
• You choose how each conversation is handled:
  • Private: answered entirely by the AI model on your Space Rig. No data leaves your premises.
  • Secure: a cloud AI model may assist with advanced tasks. Names, emails, phone numbers and other identifying details are replaced with placeholders on your Space Rig before anything is sent, and restored only there.
  • Wise: sent directly to the cloud AI model, for general questions where privacy isn't a concern.
• Secure and Wise use Anthropic Claude through your own Anthropic subscription. Content sent in these modes is processed by Anthropic under Anthropic's own terms and privacy policy.
• DST accesses your Space Rig only with your permission, for setup, support or updates.

b. Website analytics on spacerigs.ai

• We use privacy-friendly analytics hosted on DST's own server. They record pages viewed, the referring website, approximate location (country and city, from the IP address), device and browser type, and clicks on buttons and links.
• The analytics do not use cookies. The data is not sold or shared with advertisers.
• To improve the website, we record how visitors interact with its pages (mouse movement, clicks and scrolling) and build heatmaps from this. Text typed into forms is hidden and never recorded.

c. Contact and order forms

• When you submit a form, we collect your name, email, phone number, company, order quantity and message, to respond to your enquiry or process your order.
• The submission is sent to our support team and kept on DST's server as a business record. We do not use it for marketing without your consent.

04How We Use Your Information

We use your personal information to:

• Provide and enhance our products and services.
• Process shipments, manage orders, and analyze energy or shipment data.
• Communicate service updates and promotions.
• Ensure platform security and fraud prevention.
• AI-Driven Features: Easytag and WiMeter utilize AI technologies to optimize shipment and energy management, including, but not limited to, automated notifications, data analysis, and image processing.

05Legal Basis for Processing (GDPR – Europe)

For European users, DST processes data under the following legal bases:

• Performance of a contract: To provide requested products or services.
• Legitimate interests: For improving services and ensuring security.
• Consent: For optional data processing, such as marketing.
• Compliance with legal obligations: To meet regulatory requirements.

06Data Sharing and Transfers

a. Service Providers

We share your data with trusted providers for:

• Hosting, payment processing, and analytics.
• Shipment management and customer support.

b. Legal Compliance

Data may be disclosed to law enforcement or government agencies if required.

c. Cross-Border Data Transfers

Personal data may be transferred outside Canada, including to the United States, the European Economic Area (EEA), and other jurisdictions. DST ensures that such transfers comply with applicable legal frameworks, including Standard Contractual Clauses (SCCs) and data processing agreements.

07Privacy Rights for U.S. Residents (Including California Consumers)

If you are a U.S. resident, including California, you may have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, and disclose.
• Right to Delete: Request the deletion of your personal information, subject to legal exceptions.
• Right to Opt-Out: Opt out of the sale of your personal data (DST does not sell personal data).
• Non-Discrimination: DST will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights:

Contact us via the Contact Us form on our websites or at support@digitalsigntech.net. We may verify your identity before processing your request.

08Data Retention

DST retains personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Shipment-related data may be retained longer for tax, legal, or dispute resolution purposes.

09Your Data Protection Rights

You have the right to:

• Access, correct, or delete personal data.
• Withdraw consent for certain data uses.
• File complaints with privacy regulators in your jurisdiction.

To exercise these rights, contact us via the Contact Us form on our websites.

10Children's Privacy

DST services are not intended for individuals under 16. If we learn that we have collected data from a minor without consent, we will delete it promptly. DST also complies with the Children’s Online Privacy Protection Act (COPPA) in the United States.

11Data Security

DST uses encryption, secure servers, and access controls to protect personal information. However, no system is completely secure, and users assume the risk of internet-based interactions.

12Changes to This Privacy Policy

DST may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "last updated" date.

13Contact Us

For questions or concerns about this Privacy Policy:

• Email: support@digitalsigntech.net